Last Updated: December 24, 2025

FRAMLOPS (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring a safe and secure online experience on our website www.framlops.com (“Website”). This Privacy Policy explains how we collect, use, store, and disclose personal data in compliance with applicable Indian laws, including the Information Technology Act, 2000, its associated rules, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

By accessing or using our Website, or by accepting our Terms of Use, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We collect information to provide and improve our services. Information may be collected in the following ways:

(a) Information You Provide Voluntarily

  • Personal Information: Includes your name, email address, contact number, and any other information you provide when signing up for newsletters, products, events, or submitting forms.
  • Payment and Billing Information: If you purchase a service, we may collect information such as billing address, payment mode, and related details. Payment processing is handled securely by third-party payment processors; FRAMLOPS does not store full card details.

(b) Information Collected Automatically

  • Device and Usage Information: IP address, browser type, operating system, referring URLs, device identifiers, and access times.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyse Website performance. You can manage your cookie preferences through your browser settings.

(c) Third-Party Analytics and Integrations

We may use services like Google Analytics, LinkedIn Insights, or Meta Pixel to measure user interactions and improve the Website. These third parties may collect data in accordance with their own privacy policies.

  1. How We Use Your Information

We use collected data to:

  • Provide our products, services, and Website functionality.
  • Respond to your queries or support requests.
  • Improve Website performance and content relevance.
  • Conduct marketing campaigns, research, and analytics.
  • Fulfill legal and contractual obligations.

We process personal data only when we have a lawful basis to do so — such as your consent, a contractual requirement, or a legitimate business interest.

  1. Sharing and Disclosure

We may share information with:

  • Service Providers and Partners who assist in payment processing, web hosting, analytics, and communication.
  • Legal Authorities when required by law or to protect our rights, property, or users.
  • Business Transfers: In case of merger, acquisition, or reorganization, your information may be transferred as part of business assets.

We do not sell or rent your personal data to third parties.

  1. Data Storage and Retention

Your information is stored securely on servers located in India or other jurisdictions compliant with Indian laws. We retain data only as long as necessary to fulfill the purpose for which it was collected or as required by law.

  1. Your Rights

Under the DPDP Act, 2023, and other applicable laws, you have rights to:

  • Access and correct your personal data.
  • Withdraw consent for data processing.
  • Request erasure of your data, subject to legal obligations.
  • Lodge complaints with the Data Protection Board of India if you believe your data has been mishandled.

To exercise any of these rights, email us at sudhir@framloops.com with “Data Privacy Request” in the subject line.

  1. Security Practices

FRAMLOPS follows commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we use secure protocols and encryption technologies, no method of transmission over the Internet is entirely foolproof.

  1. Children’s Privacy

Our Website and services are not directed toward individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has provided data, please contact us to delete it.

  1. Third-Party Links

Our Website may include links to external websites. We are not responsible for their privacy practices or content. Please review their policies before sharing your personal information.

  1. Updates to This Policy

We may revise this Privacy Policy periodically. The revised version will be posted on this page with a new “Last Updated” date. Continued use of our Website after such updates constitutes your acceptance of the changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:

FRAMLOPS
Email: sudhir@framloops.com
Subject line: Privacy Policy Inquiry

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